Emergency and out-of-hours (OOH) services operate outside normal practice hours and carry a separate, higher fee to cover staffing and on-call costs.
When to use emergency services
Emergency and OOH services exist for genuine life-threatening situations: difficulty breathing, collapse, suspected poisoning, severe trauma or uncontrolled bleeding. If your pet is ill but not in immediate danger, calling your practice during normal hours or booking the next available appointment is usually the appropriate course of action and will cost considerably less.
For more detail on emergency vet costs, see our planned article on emergency vet costs (coming soon).